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Link Reservations

You’ll want to link two or more separate Reservations together if you want to do something like merge all the Charges and Payments from all Reservations onto one Invoice.

Linking Reservations

To link two or more Reservations together, open one of the Reservations you intend to link and head over to the menu item labelled “Linked Reservations”. In the upper-right corner you’ll see the “Link Reservation” button. Clicking on this button will open up a separate page where you can search for the Reservations you wish to link together. There are some criteria for you to capture if you want to narrow down your search results.

You can select multiple Reservations from this page and click on the “Link” button when you are done. This will close the Reservation Search page and take you page to the Reservation you were originally on. You’ll also see a list of all the Reservations you have linked in the “Linked Reservations” section.

Switching Between Reservations

You can easily switch between your linked Reservations by clicking on the “Switch” button on the Reservation card. This will replace your current Reservation with the Reservation you’ve just switched to.

Unlinking Reservations

You can unlink a Reservation from the Linked Reservations section by clicking on the “Unlink” button next to the “Switch” button. Provided that you haven’t moved this Reservation’s Charges and Payments all across other Reservations, Benson will unlink the Reservation for you from the group. If Charges and Payments have been moved around, the unlinking process may not be possible until you have moved any affected Charges and Payments back to their correct Reservation.

Managing Multiple Invoices

The benefit of linking Reservations together is that you can move their Charges and Payments around between each linked Reservation and even share Invoices. For example, you can take every single Accommodation Charge from every linked Reservation and put them all on one Invoice.

You can start doing this by heading over to the Invoice section of any of the Reservations linked in the group. You’ll see the current Reservation’s list of Invoices as well as all the Invoices from the other Reservations.

Clicking on the “Move Charges and Payments” button in the upper-right part of the screen will open up a new page displaying all Invoices from all Linked Reservations with all their Charges and Payments. You can either click and drag items around or select multiple items from an Invoice and move them to another.

Updated on September 3, 2019

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