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Passwords & Access

Setting my password

When you login for the first time you will set your password. Your password must contain:

  • Minimum of 6 characters
  • At least one upper and lower case letter
  • At least one number
  • At least one special character (@#$+-!?)

For example: Password1+

Change (or lost) password

If you forget your password, you can reset it using the ‘Forgot Password?‘¬†link on the login page.

Neither Benson Support staff, nor your administrator have access to your password. It is encrypted on the Benson system and can not be read by anybody.

Change of email address

The email address your account was activated with can not be changed. If you loose access to this address your administrator will need to delete that user account and create another account with the new address. They will need to do this for each property you have access to, if you have multi-property access.

Change of name

Your administrator can change the name (first name and/or surname) on your account.

Updated on Feb 27, 2019

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