Benson Help Center

Guides

• 

  Getting Started

  Get started with Benson

  • Where do I start – owners?
  • Where do I start – users?
  • Passwords & Access
• 

  Front Desk

  Daily activity

  • Check In & Out
  • Dashboard
  • Guest List
  • Notes
• 

  Reservations

  Make and manage reservations

  • Create a Reservation
  • Search Reservation
  • Reservations Overview
  • Manage a reservation
  • Cancel a Reservation
• 

  Back Office

  Reporting and analysis

  • Performance
  • Sales
  • Payments
  • Debtors
  • Reservation Status
• 

  Clients

  Clients section

  • Clients
  • Managing Clients
  • Client Accounts
  • Originating Agents
• 

  Rates

  Room Rates

  • Room Rates
  • Moveable Asset Rates
  • Blocked Rooms
• 

  Web Booking Engine

  Using the web booking engine

  • Web Booking Engine
  • Book Now Link
• 

  Settings

  System Settings

  • Property Settings
  • User Settings
  • Tax Settings
  • Integrations
  • Client Types
• 

  Detailed Support

  Complex & technical support topics

  • Invoicing
  • Rooms in a Reservation
  • Charges
  • Viewing & Downloading Options
  • Emailing from Benson
• 

  Intelligent Hoteling

  Use Benson to optimise your business

  • Intelligent Hoteling – What Is It?
  • Intelligent Hoteling – Reservations
  • Referral Scheme
  • Reseller Scheme
• 

  Integrations

  Third-party integrations

  • TallOrder Integration
  • Lightspeed Integration
  • GuestRevu Integration
  • Siteminder Integration
  • Nightsbridge Integration